/* public/css/style.css */

:root {
    --cor-primaria-platinum: #073B6A;
    --cor-primaria-hover-platinum: #052E54;
    --cor-primaria-clara-platinum: #0B5394;
    --cor-secundaria-platinum: #C0A062;
    --cor-secundaria-hover-platinum: #A7894E;
    --cor-acento-platinum: #D4AF37;
    --cor-acento-hover-platinum: #B8952A;
    --cor-fundo-pagina-platinum: #F0F2F5;
    --cor-fundo-elementos-platinum: #FFFFFF;
    --cor-fundo-input-platinum: #F8F9FA;
    --cor-texto-escuro-platinum: #121212;
    --cor-texto-medio-platinum: #4A4A4A;
    --cor-texto-claro-platinum: #797979;
    --cor-texto-branco-platinum: #FFFFFF;
    --cor-borda-suave-platinum: #DDE2E6;
    --cor-borda-input-platinum: #CED4DA;
    --cor-borda-input-focus-platinum: var(--cor-secundaria-platinum);
    --cor-sucesso-platinum: #2A9D8F;
    --cor-perigo-platinum: #E76F51;
    --cor-aviso-platinum: #F4A261;
    --cor-info-platinum: #264653;
    --cor-neutra-platinum: #6c757d;
    --cor-primaria-translucida-platinum: rgba(7, 59, 106, 0.1);
    --cor-secundaria-translucida-platinum: rgba(192, 160, 98, 0.15);
    --cor-sucesso-translucida-platinum: rgba(42, 157, 143, 0.15);
    --cor-perigo-translucida-platinum: rgba(231, 111, 81, 0.15);
    --cor-info-translucida-platinum: rgba(38, 70, 83, 0.1);
    --cor-aviso-translucida-platinum: rgba(244, 162, 97, 0.15);
    --cor-neutra-translucida-platinum: rgba(108, 117, 125, 0.1);
    --cor-acento-translucida-platinum: rgba(212, 175, 55, 0.1);
    --font-principal: 'Poppins', sans-serif;
    --font-tamanho-base: 16px;
    --font-tamanho-pequeno: 0.875rem;
    --font-tamanho-medio: 1rem;
    --font-tamanho-grande: 1.125rem;
    --espacamento-base: 1rem;
    --espacamento-xxs: calc(var(--espacamento-base) * 0.25);
    --espacamento-xs: calc(var(--espacamento-base) * 0.5);
    --espacamento-s: calc(var(--espacamento-base) * 0.75);
    --espacamento-m: var(--espacamento-base);
    --espacamento-l: calc(var(--espacamento-base) * 1.5);
    --espacamento-xl: calc(var(--espacamento-base) * 2);
    --espacamento-xxl: calc(var(--espacamento-base) * 3);
    --border-radius-small: 6px;
    --border-radius-base: 10px;
    --border-radius-large: 14px;
    --border-radius-circular: 50px;
    --sombra-leve-platinum: 0 3px 6px rgba(0,0,0,0.04);
    --sombra-media-platinum: 0 6px 12px rgba(0,0,0,0.08);
    --sombra-card-elegante-platinum: 0 8px 20px rgba(0, 0, 0, 0.07);
    --sombra-focus-platinum: 0 0 0 3px var(--cor-secundaria-translucida-platinum);
    --sombra-card: 0 10px 25px rgba(0, 0, 0, 0.1);
    --sombra-card-elevada-platinum: 0 12px 28px rgba(0,0,0,0.1), 0 2px 8px rgba(0,0,0,0.06);
    --transicao-padrao: all 0.3s cubic-bezier(0.25, 0.8, 0.25, 1);
}

*, *::before, *::after {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    scroll-behavior: smooth;
    font-size: var(--font-tamanho-base);
}

body {
    font-family: var(--font-principal);
    font-size: var(--font-tamanho-medio);
    line-height: 1.7;
    color: var(--cor-texto-medio-platinum);
    background-color: var(--cor-fundo-pagina-platinum);
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    display: flex;
    flex-direction: column;
    min-height: 100vh;
}

main {
    flex-grow: 1;
}

h1, h2, h3, h4, h5, h6 {
    font-weight: 700;
    line-height: 1.3;
    color: var(--cor-primaria-platinum);
    margin-top: 0;
    margin-bottom: var(--espacamento-m);
}
h1 { font-size: 2.5rem; letter-spacing: -0.5px; }
h2 { font-size: 2rem; }
h3 { font-size: 1.75rem; }
h4 { font-size: 1.375rem; }
h5 { font-size: 1.125rem; font-weight: 600; }
h6 { font-size: 1rem; font-weight: 600; color: var(--cor-texto-medio-platinum); }

p {
    margin-top: 0;
    margin-bottom: var(--espacamento-m);
    color: var(--cor-texto-medio-platinum);
}
p:last-child {
    margin-bottom: 0;
}
p.lead {
    font-size: 1.25rem;
    color: var(--cor-texto-escuro-platinum);
    font-weight: 300;
    margin-bottom: var(--espacamento-l);
}

a {
    color: var(--cor-primaria-clara-platinum);
    text-decoration: none;
    transition: var(--transicao-padrao);
}
a:hover {
    color: var(--cor-secundaria-hover-platinum);
    text-decoration: none;
}

img, svg {
    max-width: 100%;
    height: auto;
    display: block;
    border-radius: var(--border-radius-small);
}

.container {
    width: 92%;
    max-width: 1280px;
    margin-left: auto;
    margin-right: auto;
    padding-left: var(--espacamento-m);
    padding-right: var(--espacamento-m);
}

.page-content-wrapper {
    padding-top: var(--espacamento-xl);
    padding-bottom: var(--espacamento-xl);
}

.page-wrapper, .index-layout-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: var(--espacamento-xl);
    padding-top: var(--espacamento-l);
    padding-bottom: var(--espacamento-l);
}

@media (min-width: 992px) {
    .page-wrapper, .index-layout-grid, .dashboard-content .complaint-detail-layout {
        grid-template-columns: minmax(0, 2.5fr) minmax(0, 1fr);
    }
     .complaint-detail-layout {
        grid-template-columns: minmax(0, 2.8fr) minmax(0, 1.2fr);
    }
}

.site-header {
    background-color: var(--cor-fundo-elementos-platinum);
    padding: var(--espacamento-s) 0;
    box-shadow: var(--sombra-media-platinum);
    position: sticky;
    top: 0;
    z-index: 1020;
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
}
.site-header.scrolled {
     box-shadow: var(--sombra-media-platinum);
}

.header-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: var(--espacamento-l);
}
body.index-html .header-content {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: calc(var(--espacamento-base) * 1.5);
}


.site-logo {
    font-size: 2rem;
    font-weight: 800;
    color: var(--cor-primaria-platinum);
    text-decoration: none;
    flex-shrink: 0;
    line-height: 1;
}
.site-logo strong {
    color: var(--cor-secundaria-platinum);
    font-weight: 800;
}

.main-nav {
    display: flex;
    align-items: center;
}
body.index-html .main-nav {
    justify-self: end;
}


.main-nav .nav-links {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    align-items: center;
    gap: var(--espacamento-s);
}

.auth-link-item a.btn-make-complaint {
    background-color: var(--cor-acento-platinum);
    color: var(--cor-texto-escuro-platinum);
    border-color: var(--cor-acento-platinum);
    font-weight: 600;
    padding: var(--espacamento-s) var(--espacamento-m);
    border-radius: var(--border-radius-base);
    box-shadow: var(--sombra-leve-platinum);
    transition: var(--transicao-padrao);
    transform: translateY(0);
}
.auth-link-item a.btn-make-complaint:hover {
    background-color: var(--cor-acento-hover-platinum);
    border-color: var(--cor-acento-hover-platinum);
    color: var(--cor-texto-escuro-platinum);
    transform: translateY(-2px);
    box-shadow: var(--sombra-media-platinum);
}
.auth-link-item a.btn-make-complaint i.fas {
    color: var(--cor-texto-escuro-platinum);
}


.auth-link-item .auth-link {
    display: flex;
    align-items: center;
    gap: var(--espacamento-xs);
    font-weight: 500;
    padding: var(--espacamento-s) var(--espacamento-m);
    border-radius: var(--border-radius-small);
    transition: var(--transicao-padrao);
    border: 1.5px solid transparent;
    white-space: nowrap;
    line-height: 1.3;
    font-size: var(--font-tamanho-pequeno);
}

.auth-link-item .auth-link .fas {
    width: 18px;
    height: 18px;
    line-height: 1;
}

.auth-link-item a.user-login-link {
    color: var(--cor-primaria-platinum);
    background-color: transparent;
    border-color: var(--cor-borda-suave-platinum);
}
.auth-link-item a.user-login-link:hover {
    background-color: var(--cor-primaria-translucida-platinum);
    border-color: var(--cor-primaria-clara-platinum);
    color: var(--cor-primaria-hover-platinum);
    box-shadow: var(--sombra-leve-platinum);
}

.auth-link-item a.user-register-link {
    background-color: var(--cor-secundaria-platinum);
    color: var(--cor-texto-branco-platinum);
    border-color: var(--cor-secundaria-platinum);
}
.auth-link-item a.user-register-link:hover {
    background-color: var(--cor-secundaria-hover-platinum);
    border-color: var(--cor-secundaria-hover-platinum);
    box-shadow: var(--sombra-media-platinum);
    transform: translateY(-1px);
}

.main-nav .nav-links .auth-link-item a.user-dashboard-link,
.main-nav .nav-links .auth-link-item a.logout-link,
.main-nav .nav-links li > a:not(.btn) {
    color: var(--cor-texto-medio-platinum);
    border: 1.5px solid transparent;
    padding: var(--espacamento-s) var(--espacamento-m);
    border-radius: var(--border-radius-small);
    font-weight: 500;
    font-size: var(--font-tamanho-pequeno);
    display: inline-flex;
    align-items: center;
    gap: var(--espacamento-xs);
}
.main-nav .nav-links .auth-link-item a.user-dashboard-link:hover,
.main-nav .nav-links .auth-link-item a.logout-link:hover,
.main-nav .nav-links li > a:not(.btn):hover {
    background-color: var(--cor-fundo-input-platinum);
    color: var(--cor-primaria-hover-platinum);
    border-color: var(--cor-borda-suave-platinum);
}
.main-nav .nav-links .auth-link-item a.active,
.main-nav .nav-links li > a:not(.btn).active {
    color: var(--cor-primaria-platinum);
    font-weight: 600;
}


.mobile-menu-toggle {
    display: none;
    background: none;
    border: none;
    cursor: pointer;
    padding: var(--espacamento-xs);
    margin-left: var(--espacamento-s);
}
.mobile-menu-toggle .fas {
    width: 28px;
    height: 28px;
    color: var(--cor-primaria-platinum);
    display: block;
}

.header-search-container {
    position: relative;
    width: 100%;
    max-width: 450px;
    border: 1px solid var(--cor-borda-input-platinum);
    border-radius: var(--border-radius-base);
    overflow: hidden;
    display: flex;
    background-color: var(--cor-fundo-input-platinum);
    transition: var(--transicao-padrao);
}
body.index-html .header-search-container {
    justify-self: center;
}
.header-search-container:focus-within {
    border-color: var(--cor-borda-input-focus-platinum);
    box-shadow: var(--sombra-focus-platinum);
    background-color: var(--cor-fundo-elementos-platinum);
}


.header-search-form {
    display: flex;
    width: 100%;
}
.search-input, input[type="search"].search-input {
    border: none;
    background-color: transparent;
    border-radius: 0;
    flex-grow: 1;
    padding: var(--espacamento-s) var(--espacamento-m);
    padding-left: var(--espacamento-l);
    font-size: var(--font-tamanho-medio);
    color: var(--cor-texto-escuro-platinum);
    outline: none;
}

.search-button {
    border: none;
    background-color: transparent;
    padding: var(--espacamento-s) var(--espacamento-m);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    flex-shrink: 0;
    transition: var(--transicao-padrao);
}
.search-button .fas.fa-search {
    color: var(--cor-texto-claro-platinum);
    font-size: 1.2rem;
    transition: var(--transicao-padrao);
}
.header-search-container:hover .search-button .fas.fa-search {
    color: var(--cor-primaria-platinum);
}
.search-button:hover {
    background-color: var(--cor-fundo-pagina-platinum);
}
.search-button:hover .fas.fa-search {
    color: var(--cor-primaria-hover-platinum);
}


.live-search-results-header {
    position: absolute;
    top: calc(100% + 5px);
    left: 0;
    right: 0;
    background-color: var(--cor-fundo-elementos-platinum);
    border: 1px solid var(--cor-borda-suave-platinum);
    border-top: none;
    border-radius: 0 0 var(--border-radius-base) var(--border-radius-base);
    box-shadow: var(--sombra-media-platinum);
    z-index: 1010;
    max-height: 350px;
    overflow-y: auto;
    display: none;
}
.live-search-results-header ul { list-style: none; padding: 0; margin: 0; }
.live-search-results-header li a {
    display: block;
    padding: var(--espacamento-s) var(--espacamento-m);
    color: var(--cor-texto-medio-platinum);
    font-size: var(--font-tamanho-medio);
    text-decoration: none;
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
    transition: background-color 0.2s ease, color 0.2s ease;
}
.live-search-results-header li:last-child a { border-bottom: none; }
.live-search-results-header li a:hover {
    background-color: var(--cor-fundo-pagina-platinum);
    color: var(--cor-primaria-platinum);
}
.live-search-results-header li a .result-type {
    font-size: var(--font-tamanho-pequeno);
    color: var(--cor-texto-claro-platinum);
    margin-left: var(--espacamento-m);
    background-color: var(--cor-fundo-input-platinum);
    padding: var(--espacamento-xxs) var(--espacamento-xs);
    border-radius: var(--border-radius-small);
    float: right;
}
.no-live-results {
    padding: var(--espacamento-s) var(--espacamento-m);
    color: var(--cor-texto-claro-platinum);
    font-style: italic;
}

.form-group {
    margin-bottom: var(--espacamento-l);
}
.form-group label {
    display: block;
    font-weight: 600;
    font-size: var(--font-tamanho-pequeno);
    margin-bottom: var(--espacamento-xs);
    color: var(--cor-texto-escuro-platinum);
}
.form-control,
input[type="text"],
input[type="email"],
input[type="password"],
input[type="search"],
input[type="tel"],
input[type="number"],
input[type="url"],
select,
textarea {
    width: 100%;
    padding: var(--espacamento-s) var(--espacamento-m);
    font-size: var(--font-tamanho-medio);
    font-family: var(--font-principal);
    color: var(--cor-texto-escuro-platinum);
    background-color: var(--cor-fundo-input-platinum);
    border: 1px solid var(--cor-borda-input-platinum);
    border-radius: var(--border-radius-small);
    transition: var(--transicao-padrao);
    box-shadow: none;
}
.form-control:focus,
input[type="text"]:focus,
input[type="email"]:focus,
input[type="password"]:focus,
input[type="search"]:focus,
input[type="tel"]:focus,
input[type="number"]:focus,
input[type="url"]:focus,
select:focus,
textarea:focus {
    outline: none;
    border-color: var(--cor-borda-input-focus-platinum);
    background-color: var(--cor-fundo-elementos-platinum);
    box-shadow: var(--sombra-focus-platinum);
}
textarea {
    min-height: 150px;
    resize: vertical;
}

.select-wrapper {
    position: relative;
}
.select-wrapper::after {
    content: '';
    border: solid var(--cor-texto-medio-platinum);
    border-width: 0 2px 2px 0;
    display: inline-block;
    padding: 3px;
    transform: rotate(45deg) translateY(-50%);
    position: absolute;
    right: var(--espacamento-m);
    top: 50%;
    pointer-events: none;
}
select {
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    padding-right: calc(var(--espacamento-base) * 2.5);
}

::placeholder {
  color: var(--cor-texto-claro-platinum);
  opacity: 0.7;
}

.form-group input[type="checkbox"]#is_anonymous {
    width: auto;
    margin-right: 10px;
    height: auto;
    vertical-align: middle;
}
.form-group label[for="is_anonymous"] {
    margin-bottom: 0;
    font-weight: normal;
    display: inline;
}
.form-group-description {
    font-size: var(--font-tamanho-pequeno);
    color: var(--cor-texto-claro-platinum);
    margin-top: 5px;
    display: block;
}

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--espacamento-xs);
    padding: var(--espacamento-s) var(--espacamento-l);
    font-size: var(--font-tamanho-medio);
    font-weight: 600;
    font-family: var(--font-principal);
    border: 2px solid transparent;
    border-radius: var(--border-radius-base);
    cursor: pointer;
    transition: var(--transicao-padrao);
    text-align: center;
    text-decoration: none !important;
    white-space: nowrap;
    letter-spacing: 0.2px;
}
.btn .fas, .btn .far {
    width: 1.1em;
    height: 1.1em;
}

.btn-primary {
    background-color: var(--cor-primaria-platinum);
    color: var(--cor-texto-branco-platinum);
    border-color: var(--cor-primaria-platinum);
}
.btn-primary:hover {
    background-color: var(--cor-primaria-hover-platinum);
    border-color: var(--cor-primaria-hover-platinum);
    color: var(--cor-texto-branco-platinum);
    transform: translateY(-2px);
    box-shadow: var(--sombra-media-platinum);
}

.btn-secondary {
    background-color: var(--cor-secundaria-platinum);
    color: var(--cor-texto-branco-platinum);
    border-color: var(--cor-secundaria-platinum);
}
.btn-secondary:hover {
    background-color: var(--cor-secundaria-hover-platinum);
    border-color: var(--cor-secundaria-hover-platinum);
    color: var(--cor-texto-branco-platinum);
    transform: translateY(-2px);
    box-shadow: var(--sombra-media-platinum);
}

.btn-outline {
    background-color: transparent;
    color: var(--cor-primaria-platinum);
    border-color: var(--cor-primaria-platinum);
}
.btn-outline:hover {
    background-color: var(--cor-primaria-platinum);
    color: var(--cor-texto-branco-platinum);
    border-color: var(--cor-primaria-platinum);
}
.btn-outline.btn-secondary {
    color: var(--cor-secundaria-platinum);
    border-color: var(--cor-secundaria-platinum);
}
.btn-outline.btn-secondary:hover {
    background-color: var(--cor-secundaria-platinum);
    color: var(--cor-texto-branco-platinum);
    border-color: var(--cor-secundaria-platinum);
}

.btn-small {
    padding: var(--espacamento-xs) var(--espacamento-s);
    font-size: var(--font-tamanho-pequeno);
    border-radius: var(--border-radius-small);
}
.btn-large {
    padding: var(--espacamento-m) var(--espacamento-xl);
    font-size: var(--font-tamanho-grande);
    border-radius: var(--border-radius-large);
}

.btn-block {
    display: flex;
    width: 100%;
}

.btn-icon-link {
    background: none;
    border: none;
    color: var(--cor-primaria-clara-platinum);
    padding: calc(var(--espacamento-base) * 0.3);
    cursor: pointer;
    line-height: 1;
}
.btn-icon-link:hover {
    color: var(--cor-secundaria-platinum);
}
.btn-icon-link .fas, .btn-icon-link .far {
    width: 22px;
    height: 22px;
}

.content-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--espacamento-xl);
    padding-bottom: var(--espacamento-m);
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
}
.content-header h1, .content-header h2, .content-header h3 {
    margin-bottom: 0;
}

.main-content-area .content-header h3 {
    font-size: 1.7rem;
    margin-bottom: 0;
    color: var(--cor-primaria-platinum);
    border-bottom: 3px solid var(--cor-secundaria-platinum);
    padding-bottom: 0.6rem;
    display: inline-flex;
    align-items: center;
    gap: 0.5em;
}
 .main-content-area .content-header h3 i {
    color: var(--cor-secundaria-platinum);
    font-size: 0.9em;
}


.sidebar .sidebar-widget h4 {
    font-size: 1.4rem;
    margin-bottom: 1.2rem;
    border-bottom: 2px solid var(--cor-secundaria-platinum);
    padding-bottom: 0.6rem;
    display: flex;
    align-items: center;
    gap: var(--espacamento-s);
}
.sidebar .sidebar-widget h4 i {
    margin-right: 0.6rem;
    color: var(--cor-secundaria-platinum);
    width: 24px;
    height: 24px;
}

.complaints-grid {
    display: grid;
    gap: var(--espacamento-l);
}

.complaint-card {
    background-color: var(--cor-fundo-elementos-platinum);
    border-radius: var(--border-radius-large);
    box-shadow: var(--sombra-card-elegante-platinum);
    padding: var(--espacamento-l);
    border: 1px solid var(--cor-borda-suave-platinum);
    transition: var(--transicao-padrao);
    position: relative;
    overflow: hidden;
    margin-bottom: var(--espacamento-l);
}
.complaints-grid > .complaint-card { margin-bottom: 0; }

.complaint-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 12px 25px rgba(0,0,0,0.1);
}
.complaint-card-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: var(--espacamento-m);
    padding-bottom: var(--espacamento-m);
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
}
.complaint-card-company {
    display: flex;
    align-items: center;
    gap: var(--espacamento-s);
}
.complaint-card-company .company-logo-list {
    width: 48px;
    height: 48px;
    object-fit: contain;
    border-radius: var(--border-radius-base);
    border: 1px solid var(--cor-borda-suave-platinum);
    background-color: var(--cor-fundo-elementos-platinum);
    padding: var(--espacamento-xxs);
    flex-shrink: 0;
}
.complaint-card-company .company-info .company-name {
    font-size: 1.125rem;
    font-weight: 600;
    color: var(--cor-texto-escuro-platinum);
    margin: 0 0 var(--espacamento-xxs) 0;
    line-height: 1.3;
}
.complaint-card-company .company-info .company-name a:hover {
    color: var(--cor-secundaria-platinum);
}
.complaint-card-company .company-info .complaint-location {
    font-size: var(--font-tamanho-pequeno);
    color: var(--cor-texto-claro-platinum);
    display: flex;
    align-items: center;
    gap: var(--espacamento-xxs);
}
.complaint-card-company .company-info .complaint-location .fas {
    width: 14px; height: 14px;
}

.complaint-card-status-container {
    margin-left: auto;
    padding-left: var(--espacamento-m);
    flex-shrink: 0;
}

.status-tag {
    display: inline-block;
    padding: 0.35rem 0.8rem;
    font-size: 0.7rem;
    font-weight: 600;
    border-radius: var(--border-radius-small);
    text-transform: uppercase;
    letter-spacing: 0.4px;
    white-space: nowrap;
    line-height: 1.3;
    border: 1px solid transparent;
}

.status-tag.status--pendente-aprovacao-admin {
    background-color: var(--cor-aviso-translucida-platinum);
    color: var(--cor-aviso-platinum);
    border-color: var(--cor-aviso-translucida-platinum);
}
.status-tag.status--aprovada-aguardando-empresa {
    background-color: var(--cor-info-translucida-platinum);
    color: var(--cor-info-platinum);
    border-color: var(--cor-info-translucida-platinum);
}
.status-tag.status--em-analise-empresa {
    background-color: var(--cor-info-translucida-platinum);
    color: var(--cor-info-platinum);
    border-color: var(--cor-info-translucida-platinum);
}
.status-tag.status--respondida-empresa {
    background-color: var(--cor-primaria-translucida-platinum);
    color: var(--cor-primaria-clara-platinum);
    border-color: var(--cor-primaria-translucida-platinum);
}
.status-tag.status--resolvida-pelo-usuario {
    background-color: var(--cor-sucesso-translucida-platinum);
    color: var(--cor-sucesso-platinum);
    border-color: var(--cor-sucesso-translucida-platinum);
}
.status-tag.status--nao-resolvida-pelo-usuario,
.status-tag.status--rejeitada-admin {
    background-color: var(--cor-perigo-translucida-platinum);
    color: var(--cor-perigo-platinum);
    border-color: var(--cor-perigo-translucida-platinum);
}
.status-tag.status--fechada-pelo-admin,
.status-tag.status--fechada-automaticamente {
    background-color: var(--cor-neutra-translucida-platinum);
    color: var(--cor-neutra-platinum);
    border-color: var(--cor-neutra-translucida-platinum);
}
.status-tag.status--desconhecido {
    background-color: rgba(108, 117, 125, 0.05);
    color: #6c757d;
    border-color: rgba(108, 117, 125, 0.1);
}


.complaint-card-link-wrapper {
    text-decoration: none;
    color: inherit;
    display: block;
    margin-bottom: var(--espacamento-s);
}
.complaint-title {
    font-size: 1.375rem;
    font-weight: 700;
    color: var(--cor-primaria-platinum);
    margin: 0;
    line-height: 1.35;
    transition: color 0.2s ease;
}
.complaint-card-link-wrapper:hover .complaint-title {
    color: var(--cor-secundaria-hover-platinum);
}
.complaint-snippet {
    font-size: var(--font-tamanho-medio);
    color: var(--cor-texto-medio-platinum);
    line-height: 1.65;
    margin-bottom: var(--espacamento-m);
    display: -webkit-box;
    -webkit-line-clamp: 3;
    -webkit-box-orient: vertical;
    overflow: hidden;
    text-overflow: ellipsis;
    min-height: calc(1.65em * 1);
}
.complaint-card-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: var(--font-tamanho-pequeno);
    color: var(--cor-texto-claro-platinum);
    padding-top: var(--espacamento-m);
    border-top: 1px solid var(--cor-borda-suave-platinum);
    flex-wrap: wrap;
    gap: var(--espacamento-s);
}

.complaint-meta {
    display: flex;
    align-items: center;
    gap: var(--espacamento-m);
    flex-wrap: wrap;
}

.complaint-author-info {
    display: flex;
    align-items: center;
    gap: var(--espacamento-xs);
}

.author-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background-color: var(--cor-fundo-input-platinum);
    display: flex;
    align-items: center;
    justify-content: center;
    overflow: hidden;
    flex-shrink: 0;
    border: 1px solid var(--cor-borda-suave-platinum);
}

.author-avatar .fas.fa-user-circle {
    font-size: 1.8rem;
    color: var(--cor-texto-claro-platinum);
    line-height: 1;
}

.author-avatar-img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.author-name {
    font-weight: 500;
    color: var(--cor-texto-medio-platinum);
    font-size: 0.9em;
}

.complaint-date {
    display: inline-flex;
    align-items: center;
    gap: var(--espacamento-xs);
}
.complaint-date .fas {
    width: 1em;
    height: 1em;
}


.complaint-engagement {
    display: flex;
    align-items: center;
    gap: var(--espacamento-s);
    margin-left: auto;
}
.complaint-engagement span {
    display: inline-flex;
    align-items: center;
    gap: var(--espacamento-xs);
}
.complaint-engagement .fas {
    width: 16px; height: 16px;
    color: var(--cor-texto-claro-platinum);
}

.btn-platinum-details {
    font-size: var(--font-tamanho-pequeno) !important;
    padding: calc(var(--espacamento-base)*0.45) calc(var(--espacamento-base)*1) !important;
    display: inline-flex;
    align-items: center;
}
.btn-platinum-details svg, .btn-platinum-details .fas {
    transition: transform 0.2s ease-in-out;
    width: 1em; height: 1em;
}
.btn-platinum-details:hover svg, .btn-platinum-details:hover .fas {
    transform: translateX(3px);
}

.sidebar {
    display: flex;
    flex-direction: column;
    gap: var(--espacamento-xl);
}
.sidebar-widget {
    background-color: var(--cor-fundo-elementos-platinum);
    padding: var(--espacamento-l);
    border-radius: var(--border-radius-large);
    box-shadow: var(--sombra-card-elegante-platinum);
    border: 1px solid var(--cor-borda-suave-platinum);
}
.sidebar-widget h4 {
    font-size: 1.4rem;
    color: var(--cor-primaria-platinum);
    margin-bottom: var(--espacamento-m);
    padding-bottom: var(--espacamento-s);
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
    display: flex;
    align-items: center;
    gap: var(--espacamento-s);
}
.sidebar-widget h4 .fas {
    color: var(--cor-secundaria-platinum);
    width: 22px;
    height: 22px;
}

.category-list, .featured-companies-list, .ranking-list {
    list-style: none;
    padding: 0;
    margin: 0;
}
.category-list li a {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: var(--espacamento-xs) var(--espacamento-xxs);
    color: var(--cor-texto-medio-platinum);
    font-size: var(--font-tamanho-medio);
    text-decoration: none;
    border-radius: var(--border-radius-small);
    transition: background-color 0.2s ease, color 0.2s ease, padding-left 0.2s ease;
}
.category-list li a:hover {
    color: var(--cor-secundaria-platinum);
    background-color: var(--cor-secundaria-translucida-platinum);
    padding-left: var(--espacamento-s);
}
.category-list .category-count {
    color: var(--cor-texto-claro-platinum);
    font-size: var(--font-tamanho-pequeno);
    background-color: var(--cor-fundo-input-platinum);
    padding: var(--espacamento-xxs) var(--espacamento-xs);
    border-radius: var(--border-radius-small);
}

.featured-companies-list .company-card-elegant {
    background-color: var(--cor-fundo-elementos-platinum);
    border: 1px solid transparent;
    border-radius: var(--border-radius-base);
    padding: var(--espacamento-m);
    margin-bottom: var(--espacamento-m);
    box-shadow: var(--sombra-leve-platinum);
    transition: transform 0.3s ease, box-shadow 0.3s ease, border-color 0.3s ease, border-top-color 0.3s ease;
    cursor: pointer;
    border-top: 3px solid var(--cor-fundo-pagina-platinum);
}
.featured-companies-list .company-card-elegant:last-child {
    margin-bottom: 0;
}

.featured-companies-list .company-card-elegant:hover {
    transform: translateY(-5px) scale(1.01);
    box-shadow: var(--sombra-card-elevada-platinum);
    border-color: var(--cor-secundaria-translucida-platinum);
    border-top-color: var(--cor-secundaria-hover-platinum);
}

.company-card-elegant-header {
    display: grid;
    grid-template-columns: auto 1fr;
    grid-template-rows: auto auto;
    gap: 2px var(--espacamento-s);
    align-items: center;
    margin-bottom: var(--espacamento-m);
}

.company-card-elegant-logo {
    grid-row: 1 / span 2;
    width: 52px;
    height: 52px;
    object-fit: contain;
    border-radius: var(--border-radius-small);
    border: 1px solid var(--cor-borda-suave-platinum);
    padding: var(--espacamento-xxs);
    background-color: #fff;
    box-shadow: 0 2px 4px rgba(0,0,0,0.05);
}

.company-card-elegant-name {
    grid-column: 2;
    grid-row: 1;
    font-size: 1.05rem;
    font-weight: 600;
    color: var(--cor-primaria-platinum);
    line-height: 1.3;
    align-self: end;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 180px;
    transition: color 0.25s ease;
}
.featured-companies-list .company-card-elegant:hover .company-card-elegant-name {
    color: var(--cor-secundaria-hover-platinum);
}

.company-card-elegant-rating {
    grid-column: 2;
    grid-row: 2;
    font-size: var(--font-tamanho-pequeno);
    color: var(--cor-texto-claro-platinum);
    display: flex;
    align-items: center;
    align-self: start;
    gap: 4px;
}

.company-card-elegant-rating .stars-wrapper .fas.fa-star {
    font-size: 0.9em;
    margin-right: 1px;
    line-height: 1;
}
.company-card-elegant-rating .stars-wrapper .fas.fa-star.filled {
    color: var(--cor-aviso-platinum);
}
.company-card-elegant-rating .stars-wrapper .fas.fa-star.empty {
    color: var(--cor-borda-input-platinum);
}
.company-card-elegant-rating .stars-wrapper .fas.fa-star.half-filled {
    position: relative;
    color: var(--cor-borda-input-platinum);
}
.company-card-elegant-rating .stars-wrapper .fas.fa-star.half-filled::before {
    content: '\f089';
    position: absolute;
    left: 0;
    top: 0;
    width: 50%;
    overflow: hidden;
    color: var(--cor-aviso-platinum);
}

.company-card-elegant-rating .rating-text {
    font-weight: 500;
    color: var(--cor-texto-medio-platinum);
    font-size: 0.85em;
}

.company-card-elegant-stats {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: var(--espacamento-s);
    text-align: center;
    padding-top: var(--espacamento-m);
    border-top: 1px solid var(--cor-borda-suave-platinum);
    margin-top: var(--espacamento-m);
}

.company-card-elegant-stat strong {
    display: block;
    font-size: 1.15rem;
    font-weight: 700;
    color: var(--cor-texto-escuro-platinum);
    margin-bottom: var(--espacamento-xxs);
}

.company-card-elegant-stat span {
    font-size: 0.65rem;
    color: var(--cor-texto-medio-platinum);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    font-weight: 500;
}

.ranking-item {
    display: flex;
    align-items: flex-start;
    padding: var(--espacamento-s) 0;
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
}
.ranking-item:last-child { border-bottom: none; }
.ranking-item .ranking-info .ranking-name {
    font-weight: 600;
    color: var(--cor-primaria-clara-platinum);
    margin-bottom: var(--espacamento-xxs);
    font-size: 1rem;
}
.ranking-item .ranking-info .ranking-stats {
    font-size: var(--font-tamanho-pequeno);
    color: var(--cor-texto-medio-platinum);
    line-height: 1.5;
}

.loading-message, .no-results-message {
    text-align: center;
    font-style: italic;
    color: var(--cor-texto-medio-platinum);
    padding: var(--espacamento-xl) 0;
    font-size: var(--font-tamanho-grande);
}

.pagination {
    display: flex;
    justify-content: center;
    align-items: center;
    list-style: none;
    padding: 0;
    margin-top: var(--espacamento-xl);
}
.page-link {
    color: var(--cor-primaria-platinum);
    padding: var(--espacamento-s) var(--espacamento-m);
    margin: 0 var(--espacamento-xxs);
    border: 1px solid var(--cor-borda-suave-platinum);
    border-radius: var(--border-radius-small);
    transition: var(--transicao-padrao);
    font-size: var(--font-tamanho-medio);
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: var(--espacamento-xs);
}
.page-link:hover, .page-link.active {
    background-color: var(--cor-primaria-platinum);
    color: var(--cor-texto-branco-platinum);
    border-color: var(--cor-primaria-platinum);
    transform: translateY(-1px);
}
.page-link.disabled {
    color: var(--cor-texto-claro-platinum);
    pointer-events: none;
    border-color: var(--cor-borda-suave-platinum);
    background-color: var(--cor-fundo-pagina-platinum);
}
.page-link.ellipsis {
    border: none;
    pointer-events: none;
    padding: var(--espacamento-s) var(--espacamento-xs);
}

.modal {
    position: fixed; top: 0; left: 0; width: 100%; height: 100%;
    background-color: rgba(7, 59, 106, 0.6);
    display: flex; justify-content: center; align-items: center;
    z-index: 1050;
    opacity: 0; visibility: hidden;
    transition: opacity 0.3s ease, visibility 0s 0.3s linear;
    padding: var(--espacamento-m);
}
.modal.visible, .modal:not(.hidden) {
    opacity: 1; visibility: visible;
    transition: opacity 0.3s ease, visibility 0s linear;
}
.modal.hidden .modal-content {
     transform: translateY(-30px) scale(0.95); opacity: 0;
}
.modal-content {
    background-color: var(--cor-fundo-elementos-platinum);
    padding: var(--espacamento-xl);
    border-radius: var(--border-radius-large);
    box-shadow: 0 10px 30px rgba(0,0,0,0.15);
    width: 95%; max-width: 650px; max-height: 90vh; overflow-y: auto;
    position: relative;
    transform: scale(1); opacity: 1;
    transition: transform 0.3s cubic-bezier(0.25, 0.8, 0.25, 1), opacity 0.3s cubic-bezier(0.25, 0.8, 0.25, 1);
}
.modal-close-btn {
    position: absolute; top: var(--espacamento-m); right: var(--espacamento-m);
    background: none; border: none; font-size: 1.5rem;
    color: var(--cor-texto-claro-platinum); cursor: pointer; line-height: 1;
    padding: 5px; border-radius: 50%;
    transition: var(--transicao-padrao);
}
.modal-close-btn:hover { color: var(--cor-primaria-platinum); background-color: var(--cor-fundo-pagina-platinum); }

.modal-header {
    display: flex; align-items: center; gap: var(--espacamento-m);
    padding-bottom: var(--espacamento-m);
    margin-bottom: var(--espacamento-m);
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
}
.modal-company-logo {
    width: 70px; height: 70px; object-fit: contain;
    border-radius: var(--border-radius-base);
    border: 1px solid var(--cor-borda-suave-platinum);
    background-color: var(--cor-fundo-elementos-platinum);
}
.modal-company-name { font-size: 1.9rem; margin-bottom: 0; color: var(--cor-primaria-platinum); }

.modal-body p { font-size: var(--font-tamanho-medio); margin-bottom: var(--espacamento-s); }
.modal-body strong { color: var(--cor-texto-escuro-platinum); font-weight: 600; }

.modal-company-rating {
    display: flex;
    align-items: center;
    gap: var(--espacamento-xs);
    margin-bottom: var(--espacamento-s);
}
.modal-company-rating .modal-rating-stars {
    font-size: 1.2rem;
    line-height: 1;
}
.modal-company-rating .modal-rating-stars .fas.fa-star.filled { color: var(--cor-aviso-platinum); }
.modal-company-rating .modal-rating-stars .fas.fa-star.empty { color: var(--cor-borda-input-platinum); }
.modal-company-rating .modal-rating-stars .fas.fa-star.half-filled {
    position: relative;
    color: var(--cor-borda-input-platinum);
}
.modal-company-rating .modal-rating-stars .fas.fa-star.half-filled::before {
    content: '\f089';
    position: absolute;
    left: 0; top: 0;
    width: 50%;
    overflow: hidden;
    color: var(--cor-aviso-platinum);
}

.modal-company-rating .modal-rating-text {
    font-size: 1.1rem;
    color: var(--cor-texto-medio-platinum);
    font-weight: 500;
}


.modal-description-container {
     margin-top: var(--espacamento-m);
     margin-bottom: var(--espacamento-l);
}
.modal-description {
    background-color: var(--cor-fundo-pagina-platinum);
    padding: var(--espacamento-m);
    border-radius: var(--border-radius-base);
    border-left: 4px solid var(--cor-secundaria-platinum);
    color: var(--cor-texto-medio-platinum);
    margin-top: var(--espacamento-xs);
    margin-bottom:0;
    font-size: 0.95rem;
    line-height: 1.6;
}
.modal-footer {
    padding-top: var(--espacamento-m);
    margin-top: var(--espacamento-m);
    border-top: 1px solid var(--cor-borda-suave-platinum);
    text-align: right;
}

.message {
    font-size: var(--font-tamanho-medio); margin-top: var(--espacamento-m);
    padding: var(--espacamento-s) var(--espacamento-m);
    border-radius: var(--border-radius-small); border-width: 1px; border-style: solid;
    text-align: left; display: flex; align-items: center; font-weight: 500;
    box-shadow: var(--sombra-leve-platinum);
}
.message .fas {
    margin-right: var(--espacamento-s);
    width: 20px; height: 20px;
}
.message.success { background-color: var(--cor-sucesso-translucida-platinum); color: var(--cor-sucesso-platinum); border-color: var(--cor-sucesso-platinum); }
.message.error { background-color: var(--cor-perigo-translucida-platinum); color: var(--cor-perigo-platinum); border-color: var(--cor-perigo-platinum); }
.message.info { background-color: var(--cor-info-translucida-platinum); color: var(--cor-info-platinum); border-color: var(--cor-info-platinum); }
.message.warning { background-color: var(--cor-aviso-translucida-platinum); color: var(--cor-aviso-platinum); border-color: var(--cor-aviso-platinum); }

#notificationContainer {
    position: fixed;
    top: var(--espacamento-l);
    right: var(--espacamento-l);
    z-index: 2000;
    display: flex;
    flex-direction: column;
    gap: var(--espacamento-s);
    max-width: 380px;
}

.notification {
    background-color: var(--cor-fundo-elementos-platinum);
    border-radius: var(--border-radius-base);
    box-shadow: var(--sombra-media-platinum);
    padding: var(--espacamento-m) var(--espacamento-l);
    display: flex;
    align-items: flex-start;
    gap: var(--espacamento-s);
    opacity: 0;
    transform: translateX(100%);
    transition: opacity 0.3s ease-out, transform 0.3s ease-out, max-height 0.3s ease-out, margin 0.3s ease-out;
    border-left: 5px solid transparent;
    position: relative;
    overflow: hidden;
    pointer-events: auto;
}

.notification.show {
    opacity: 1;
    transform: translateX(0);
}

.notification.hide {
    opacity: 0;
    max-height: 0;
    margin-top: 0 !important;
    margin-bottom: 0 !important;
    padding-top: 0;
    padding-bottom: 0;
    border-width: 0;
    transition: opacity 0.5s ease-out, transform 0.5s ease-out, max-height 0.5s ease-out, margin 0.5s ease-out, padding 0.5s ease-out, border-width 0.5s ease-out;
    pointer-events: none;
}

.notification-icon {
    font-size: 1.8rem;
    line-height: 1;
    flex-shrink: 0;
    padding-top: 2px;
}

.notification-content {
    flex-grow: 1;
}

.notification-title {
    font-size: 1.1rem;
    font-weight: 700;
    margin-bottom: var(--espacamento-xxs);
    line-height: 1.3;
}

.notification-message {
    font-size: var(--font-tamanho-pequeno);
    line-height: 1.5;
    color: var(--cor-texto-medio-platinum);
}

.notification-close {
    background: none;
    border: none;
    font-size: 1.2rem;
    color: var(--cor-texto-claro-platinum);
    cursor: pointer;
    flex-shrink: 0;
    padding: var(--espacamento-xxs);
    border-radius: 50%;
    transition: var(--transicao-padrao);
}

.notification-close:hover {
    color: var(--cor-texto-escuro-platinum);
    background-color: var(--cor-fundo-pagina-platinum);
}

.notification.info {
    border-left-color: var(--cor-info-platinum);
}
.notification.info .notification-icon {
    color: var(--cor-info-platinum);
}
.notification.info .notification-title {
    color: var(--cor-info-platinum);
}

.notification.success {
    border-left-color: var(--cor-sucesso-platinum);
}
.notification.success .notification-icon {
    color: var(--cor-sucesso-platinum);
}
.notification.success .notification-title {
    color: var(--cor-sucesso-platinum);
}

.notification.warning {
    border-left-color: var(--cor-aviso-platinum);
}
.notification.warning .notification-icon {
    color: var(--cor-aviso-platinum);
}
.notification.warning .notification-title {
    color: var(--cor-aviso-platinum);
}

.notification.error {
    border-left-color: var(--cor-perigo-platinum);
}
.notification.error .notification-icon {
    color: var(--cor-perigo-platinum);
}
.notification.error .notification-title {
    color: var(--cor-perigo-platinum);
}

.auth-container {
    display: flex;
    width: 100%;
    min-height: 100vh;
}
.auth-visual-side {
    flex-basis: 45%;
    background-color: var(--cor-primaria-platinum);
    color: var(--cor-texto-branco-platinum);
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 3rem;
    text-align: center;
    position: relative;
    overflow: hidden;
}
.auth-visual-side::before {
    content: '';
    position: absolute;
    top: -50%; left: -50%;
    width: 200%; height: 200%;
    background-image:
        linear-gradient(45deg, rgba(255,255,255,0.02) 25%, transparent 25%, transparent 50%, rgba(255,255,255,0.02) 50%, rgba(255,255,255,0.02) 75%, transparent 75%, transparent),
        linear-gradient(-45deg, rgba(255,255,255,0.01) 25%, transparent 25%, transparent 50%, rgba(255,255,255,0.01) 50%, rgba(255,255,255,0.01) 75%, transparent 75%, transparent);
    background-size: 40px 40px;
    opacity: 0.3;
    transform: rotate(15deg);
    z-index: 0;
}
.visual-content {
    position: relative;
    z-index: 1;
    max-width: 420px;
}
.auth-visual-side .logo {
    font-size: 3rem;
    font-weight: 800;
    color: var(--cor-texto-branco-platinum);
    text-decoration: none;
    margin-bottom: 2rem;
    display: inline-block;
}
.auth-visual-side .logo strong {
    color: var(--cor-secundaria-platinum);
    font-weight: 800;
}
.auth-visual-side h1 {
    font-size: 2.3rem;
    margin-bottom: 1.2rem;
    font-weight: 700;
    line-height: 1.3;
    color: var(--cor-texto-branco-platinum);
}
.auth-visual-side p {
    font-size: 1.05rem;
    line-height: 1.7;
    opacity: 0.85;
    color: var(--cor-texto-branco-platinum);
}

.auth-form-side {
    flex-basis: 55%;
    background-color: var(--cor-fundo-pagina-platinum);
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 3rem;
    overflow-y: auto;
}
.form-card {
    background-color: var(--cor-fundo-elementos-platinum);
    padding: 3rem;
    border-radius: var(--border-radius-large);
    box-shadow: var(--sombra-media-platinum);
    width: 100%;
    max-width: 480px;
    text-align: center;
}
.form-card h2 {
    font-size: 2rem;
    color: var(--cor-texto-escuro-platinum);
    margin-bottom: 0.8rem;
    font-weight: 700;
}
.form-card p.subtitle {
    font-size: 1rem;
    color: var(--cor-texto-medio-platinum);
    margin-bottom: 2.5rem;
}
.auth-form .form-group {
    margin-bottom: 1.5rem;
    text-align: left;
}
.auth-form label {
    display: block;
    font-size: 0.9rem;
    font-weight: 600;
    margin-bottom: 0.5rem;
    color: var(--cor-texto-medio-platinum);
}
.btn-submit {
    width: 100%;
    margin-top: 1.5rem;
}
.form-link {
    display: block;
    margin-top: 2rem;
    font-size: 0.9rem;
    color: var(--cor-primaria-clara-platinum);
    text-decoration: none;
    font-weight: 500;
}
.form-link:hover {
    color: var(--cor-secundaria-platinum);
    text-decoration: underline;
}
.auth-form .message {
    font-size: var(--font-tamanho-pequeno);
    margin-top: 1.5rem;
}

.dashboard-header {
    background: linear-gradient(135deg, var(--cor-primaria-platinum) 0%, var(--cor-primaria-clara-platinum) 100%);
    color: var(--cor-texto-branco-platinum);
    padding: var(--espacamento-xxl) 0;
    margin-bottom: var(--espacamento-xl);
    text-align: center; box-shadow: var(--sombra-media-platinum);
    border-bottom-left-radius: var(--border-radius-large);
    border-bottom-right-radius: var(--border-radius-large);
}
.dashboard-header h1 {
    font-size: 2.8rem; margin-bottom: var(--espacamento-xs);
    color: var(--cor-texto-branco-platinum); font-weight: 700;
}
.dashboard-header p {
    font-size: 1.2rem; opacity: 0.9;
    color: var(--cor-texto-branco-platinum); font-weight: 300;
    margin-bottom: 0;
}

.dashboard-content {
    gap: var(--espacamento-xl);
}

.dashboard-section {
    background-color: var(--cor-fundo-elementos-platinum);
    padding: var(--espacamento-l);
    border-radius: var(--border-radius-large);
    box-shadow: var(--sombra-card-elegante-platinum);
    border: 1px solid var(--cor-borda-suave-platinum);
    margin-bottom: var(--espacamento-xl);
    transition: var(--transicao-padrao);
}
.dashboard-content > .dashboard-section { margin-bottom: 0; }


.dashboard-section h3 {
    font-size: 1.8rem; color: var(--cor-primaria-platinum);
    margin-bottom: var(--espacamento-l);
    padding-bottom: var(--espacamento-m);
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
    display: flex; align-items: center;
    gap: var(--espacamento-m); font-weight: 600;
}
.dashboard-section h3 .fas {
    color: var(--cor-secundaria-platinum);
    width: 28px; height: 28px;
}

.profile-card { text-align: center; }
.profile-card img#userAvatar {
    width: 110px; height: 110px; border-radius: 50%;
    object-fit: cover; margin: 0 auto var(--espacamento-m);
    border: 5px solid var(--cor-primaria-clara-platinum);
    box-shadow: 0 8px 20px rgba(0,0,0,0.12);
}
.profile-card h4#profileFullName {
    font-size: 1.6rem; color: var(--cor-primaria-platinum);
    margin-bottom: var(--espacamento-xs); font-weight: 600;
}
.profile-card p#profileUsername, .profile-card p#profileEmail {
    font-size: 1rem; color: var(--cor-texto-medio-platinum);
    margin-bottom: var(--espacamento-xxs);
    word-break: break-all;
}
.profile-card .user-type#profileUserType {
    display: inline-block; font-weight: 600;
    color: var(--cor-secundaria-platinum); text-transform: capitalize;
    font-size: 0.9rem; margin-top: var(--espacamento-s);
    padding: 0.35rem 0.9rem;
    background-color: var(--cor-secundaria-translucida-platinum);
    border-radius: var(--border-radius-small);
    border: 1px solid var(--cor-secundaria-platinum);
}
.profile-card p#profileCompany {
    font-size: 0.95rem; font-style: italic;
    color: var(--cor-texto-claro-platinum);
    margin-top: var(--espacamento-s);
}

.dashboard-nav ul { list-style: none; padding: 0; margin: 0; }
.dashboard-nav li a {
    display: flex; align-items: center;
    padding: var(--espacamento-m) var(--espacamento-l);
    color: var(--cor-texto-medio-platinum);
    font-weight: 500; font-size: 1.05rem;
    transition: var(--transicao-padrao);
    border-left: 4px solid transparent;
    margin-bottom: var(--espacamento-xs);
    border-radius: var(--border-radius-small);
}
.dashboard-nav li a:hover,
.dashboard-nav li a.active {
    background-color: var(--cor-primaria-translucida-platinum);
    border-left-color: var(--cor-secundaria-platinum);
    color: var(--cor-primaria-platinum);
    transform: translateX(5px);
}
.dashboard-nav li a .fas {
    margin-right: var(--espacamento-m);
    color: var(--cor-primaria-clara-platinum);
    transition: var(--transicao-padrao);
    width: 20px; height: 20px;
}
.dashboard-nav li a:hover .fas, .dashboard-nav li a.active .fas {
    color: var(--cor-secundaria-platinum);
    transform: scale(1.05);
}

.dashboard-complaints-list .complaint-card {
    padding: var(--espacamento-m);
    box-shadow: var(--sombra-leve-platinum);
}
.dashboard-complaints-list .complaint-card:hover {
    box-shadow: var(--sombra-media-platinum);
}
.dashboard-complaints-list .complaint-title {
    font-size: 1.2rem;
}
.dashboard-complaints-list .complaint-snippet {
    font-size: 0.9rem;
    -webkit-line-clamp: 2;
    min-height: auto;
    margin-bottom: var(--espacamento-s);
}

#foundComplaintDetails {
    margin-top: var(--espacamento-m) !important;
    padding: var(--espacamento-l) !important;
    border: 1px dashed var(--cor-borda-suave-platinum) !important;
    border-radius: var(--border-radius-base) !important;
    background-color: var(--cor-fundo-pagina-platinum);
}
#foundComplaintDetails h4 {
    font-size: 1.3rem; margin-bottom: var(--espacamento-m); color: var(--cor-primaria-platinum);
}
#foundComplaintDetails p {
    font-size: var(--font-tamanho-medio); margin-bottom: var(--espacamento-xs); color: var(--cor-texto-medio-platinum);
}
#foundComplaintDetails p strong { font-weight: 600; color: var(--cor-texto-escuro-platinum); }

.reply-section {
    padding-top: var(--espacamento-l); margin-top: var(--espacamento-l);
    border-top: 1px solid var(--cor-borda-suave-platinum);
}
.reply-section label { font-weight: 600; color: var(--cor-primaria-platinum); font-size: 1.05rem; }
.reply-section textarea#replyMessage { min-height: 130px; margin-bottom: var(--espacamento-m); font-size: var(--font-tamanho-medio); }
.reply-section .btn { float: right; margin-top: var(--espacamento-xs); }
#replyMessageStatus.message { clear: both; margin-top: var(--espacamento-l); }

.mt-1_5 { margin-top: var(--espacamento-l); }

.site-footer-bottom {
    background-color: var(--cor-primaria-hover-platinum);
    color: rgba(255,255,255,0.75);
    padding: var(--espacamento-xl) 0 var(--espacamento-m);
    margin-top: auto;
}
.footer-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
    gap: var(--espacamento-l);
    margin-bottom: var(--espacamento-xl);
}
.footer-about .logo {
    font-size: 1.75rem;
    font-weight: 800;
    color: var(--cor-texto-branco-platinum);
    text-decoration: none;
    display: inline-block;
    margin-bottom: var(--espacamento-s);
}
.footer-about .logo strong {
    color: var(--cor-secundaria-platinum);
    font-weight: 800;
}
.footer-about p {
    font-size: 0.9rem;
    color: rgba(255,255,255,0.7);
    line-height: 1.65;
    margin-bottom: var(--espacamento-m);
}
.social-links {
    display: flex;
    gap: var(--espacamento-s);
    margin-top: var(--espacamento-m);
}
.social-links a {
    color: rgba(255,255,255,0.7);
    transition: var(--transicao-padrao);
}
.social-links a:hover {
    color: var(--cor-secundaria-platinum);
    transform: scale(1.1);
}
.social-links .fab, .social-links .fas {
    width: 20px;
    height: 20px;
    fill: currentColor;
}
.footer-links-group h5 {
    font-size: 1.05rem;
    color: var(--cor-texto-branco-platinum);
    margin-bottom: var(--espacamento-m);
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}
.footer-nav a {
    display: block;
    color: rgba(255,255,255,0.65);
    font-size: 0.9rem;
    margin-bottom: var(--espacamento-xs);
    transition: var(--transicao-padrao);
}
.footer-nav a:hover {
    color: var(--cor-secundaria-platinum);
    padding-left: var(--espacamento-xs);
}
.footer-copyright {
    text-align: center;
    padding-top: var(--espacamento-l);
    border-top: 1px solid rgba(255,255,255,0.15);
    font-size: var(--font-tamanho-pequeno);
    color: rgba(255,255,255,0.6);
}
.footer-copyright p { margin-bottom: 0; }

.hidden { display: none !important; }
.visually-hidden {
    position: absolute !important; height: 1px; width: 1px;
    overflow: hidden; clip: rect(1px, 1px, 1px, 1px);
    white-space: nowrap;
}
.text-center { text-align: center !important; }

.loading-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(255, 255, 255, 0.85);
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    z-index: 10000;
    opacity: 0;
    transition: opacity 0.25s ease-in-out;
    pointer-events: none;
}
.loading-overlay.active {
    opacity: 1;
    pointer-events: auto;
}
.loading-overlay.hide-fade-out {
    opacity: 0 !important;
}
.loading-overlay.slide-in {
    opacity: 1;
}

.loading-spinner {
    width: 50px;
    height: 50px;
    border: 5px solid var(--cor-borda-suave-platinum);
    border-top-color: var(--cor-primaria-platinum);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
}
.loading-text {
    margin-top: var(--espacamento-m);
    color: var(--cor-primaria-platinum);
    font-size: 1.1em;
    font-weight: 500;
}
@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}


@media (max-width: 991px) {
    .container { width: 95%; padding-left: var(--espacamento-s); padding-right: var(--espacamento-s); }

    .page-wrapper, .dashboard-content, .index-layout-grid, .complaint-detail-layout {
        grid-template-columns: 1fr !important;
    }
    .sidebar, .dashboard-sidebar, .complaint-sidebar-detail {
        margin-top: var(--espacamento-xl);
        order: initial;
    }
    .dashboard-sidebar { margin-bottom: var(--espacamento-xl); }

    .header-content, body.index-html .header-content {
        display: flex;
        flex-wrap: wrap;
        gap: var(--espacamento-s);
    }
    .site-logo { order: 1; }
    .mobile-menu-toggle {
        display: block;
        order: 2;
        margin-left: auto;
    }
    .header-search-container {
        order: 3;
        width: 100%;
        margin-top: var(--espacamento-m);
        max-width: none;
        justify-self: initial;
        margin-left: 0; margin-right: 0;
        border: 1px solid var(--cor-borda-input-platinum);
        border-radius: var(--border-radius-base);
        background-color: var(--cor-fundo-input-platinum);
    }
    .header-search-container:focus-within {
        border-color: var(--cor-borda-input-focus-platinum);
        box-shadow: var(--sombra-focus-platinum);
        background-color: var(--cor-fundo-elementos-platinum);
    }
    .header-search-container:hover .search-button .fas.fa-search {
        color: var(--cor-texto-claro-platinum);
    }


    .main-nav {
        width: 100%;
        order: 4;
        margin-left: 0;
        justify-self: initial;
        position: relative;
    }
    .main-nav .nav-links {
        display: none;
        flex-direction: column;
        width: 100%;
        background-color: var(--cor-fundo-elementos-platinum);
        position: absolute;
        top: 100%;
        left: 0;
        box-shadow: var(--sombra-media-platinum);
        padding: var(--espacamento-s) 0;
        z-index: 1000;
        border-top: 1px solid var(--cor-borda-suave-platinum);
        border-radius: 0 0 var(--border-radius-base) var(--border-radius-base);
    }
    .main-nav .nav-links.active { display: flex; }
    .main-nav .nav-links li { width: 100%; }

    .auth-link-item a.btn-make-complaint {
        margin: var(--espacamento-xs) auto;
        width: calc(100% - (var(--espacamento-m) * 2));
        text-align: center;
    }

    .main-nav .nav-links .auth-link,
    .main-nav .nav-links li > a:not(.btn) {
        display: block;
        width: calc(100% - (var(--espacamento-m) * 2));
        margin: var(--espacamento-xs) auto;
        text-align: left;
        padding: var(--espacamento-s) var(--espacamento-m);
        justify-content: flex-start;
    }
    .main-nav .nav-links .auth-link:hover,
    .main-nav .nav-links li > a:not(.btn):hover {
        background-color: var(--cor-primaria-translucida-platinum);
        border-color: transparent;
    }

    .dashboard-nav ul {
        display: flex; flex-wrap: wrap;
        justify-content: center;
        gap: var(--espacamento-s);
    }
    .dashboard-nav li { flex: 1 1 160px; min-width: 160px; }
    .dashboard-nav li a {
        border-left: none;
        border-bottom: 3px solid transparent;
        text-align: center; justify-content: center;
        padding: var(--espacamento-m);
    }
    .dashboard-nav li a:hover,
    .dashboard-nav li a.active {
        border-bottom-color: var(--cor-secundaria-platinum);
        border-left-color: transparent;
        transform: translateX(0) translateY(-2px);
    }

    .auth-visual-side { flex-basis: 40%; }
    .auth-form-side { flex-basis: 60%; }
}

@media (max-width: 767px) {
    h1 { font-size: 2rem; }
    h2 { font-size: 1.75rem; }
    h3 { font-size: 1.5rem; }

    .site-header { padding: var(--espacamento-s) 0; }

    .content-header { flex-direction: column; align-items: flex-start; gap: var(--espacamento-s); }

    .complaint-card { padding: var(--espacamento-m); }
    .complaint-card-header { flex-direction: column; align-items: flex-start; gap: var(--espacamento-s); }
    .complaint-card-company .company-logo-list { width: 48px; height: 48px; }
    .complaint-card-status-container { margin-left: 0; margin-top: var(--espacamento-s); }
    .complaint-title { font-size: 1.2rem; }
    .complaint-card-footer { flex-direction: column; align-items: flex-start; gap: var(--espacamento-s); }
    .complaint-engagement { width: 100%; justify-content: space-between; }
    .btn-platinum-details { align-self: flex-end; }


    .footer-grid { gap: var(--espacamento-m); text-align: center; }
    .footer-about .social-links { justify-content: center; }
    .footer-nav a:hover { padding-left: 0; text-align: center; }

    .modal-content { padding: var(--espacamento-l); max-width: 95vw; }
    .modal-company-name { font-size: 1.6rem; }

    .auth-container { flex-direction: column; }
    .auth-visual-side {
        flex-basis: auto; min-height: 220px; padding: 1.5rem 1rem;
    }
    .auth-visual-side h1 { font-size: 1.6rem; }
    .auth-visual-side p { font-size: 0.9rem; }
    .auth-form-side { flex-basis: auto; padding: 1.5rem 0.75rem; }
    .form-card { padding: 1.5rem 1rem; box-shadow: none; border-radius: 0;}
}

@media (max-width: 480px) {
    .complaint-card-company { flex-direction: column; align-items: flex-start; gap: var(--espacamento-xs); }
    .complaint-card-company .company-logo-list { margin-bottom: var(--espacamento-xs); }

     .btn {
        padding: var(--espacamento-s) var(--espacamento-m);
        font-size: var(--font-tamanho-pequeno);
    }
    .btn-large {
        padding: var(--espacamento-s) var(--espacamento-l);
        font-size: var(--font-tamanho-medio);
    }
}

.auth-link-item.user-menu-container {
    position: relative;
}

.header-user-avatar {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid var(--cor-borda-suave-platinum);
    margin-right: var(--espacamento-xs);
    transition: border-color 0.2s ease, box-shadow 0.2s ease;
    background-color: var(--cor-fundo-elementos-platinum);
    padding: 2px;
}
img.header-user-avatar.company-logo-header {
    object-fit: contain;
    padding: 4px;
    background-color: var(--cor-fundo-elementos-platinum);
    border-color: var(--cor-secundaria-platinum);
}


.user-avatar-trigger {
    display: flex;
    align-items: center;
    padding: var(--espacamento-xs) var(--espacamento-s);
    border-radius: var(--border-radius-circular);
    text-decoration: none;
    transition: background-color 0.2s ease, border-color 0.2s ease;
    border: 1px solid transparent;
}
.user-avatar-trigger:hover,
.user-avatar-trigger[aria-expanded="true"] {
    background-color: var(--cor-fundo-input-platinum);
    border-color: var(--cor-borda-suave-platinum);
    box-shadow: var(--sombra-leve-platinum);
}
.header-username-nav {
    font-weight: 500;
    color: var(--cor-texto-medio-platinum);
    max-width: 100px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    display: inline-block;
    vertical-align: middle;
    transition: color 0.2s ease;
}
.user-avatar-trigger:hover .header-username-nav,
.user-avatar-trigger[aria-expanded="true"] .header-username-nav {
    color: var(--cor-primaria-platinum);
}

.dropdown-arrow {
    margin-left: var(--espacamento-xs);
    font-size: 0.8em;
    color: var(--cor-texto-claro-platinum);
    transition: transform 0.25s ease-in-out;
}
.dropdown-arrow.up {
    transform: rotate(180deg);
}

.header-user-dropdown {
    display: none;
    position: absolute;
    top: calc(100% + 8px);
    right: 0;
    background-color: var(--cor-fundo-elementos-platinum);
    border-radius: var(--border-radius-base);
    box-shadow: var(--sombra-media-platinum);
    border: 1px solid var(--cor-borda-input-platinum);
    z-index: 1100;
    min-width: 280px;
    padding-top: var(--espacamento-xs);
    padding-bottom: var(--espacamento-xs);
    opacity: 0;
    transform: translateY(8px);
    transition: opacity 0.2s ease-in-out, transform 0.2s ease-in-out, visibility 0.2s;
    visibility: hidden;
}

.header-user-dropdown.active {
    display: block;
    opacity: 1;
    transform: translateY(0);
    visibility: visible;
}

.dropdown-user-info {
    padding: var(--espacamento-m) var(--espacamento-l);
    text-align: center;
    border-bottom: 1px solid var(--cor-borda-suave-platinum);
    margin-bottom: var(--espacamento-xs);
}

.dropdown-user-avatar-large {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    object-fit: cover;
    margin: 0 auto var(--espacamento-s);
    border: 3px solid var(--cor-primaria-clara-platinum);
    background-color: var(--cor-fundo-pagina-platinum);
    padding: 3px;
}
img.dropdown-user-avatar-large.company-logo-large {
    object-fit: contain;
    padding: 6px;
    background-color: var(--cor-fundo-elementos-platinum);
    border-color: var(--cor-secundaria-platinum);
}


.dropdown-user-info strong {
    display: block;
    font-size: 1.05rem;
    color: var(--cor-primaria-platinum);
    margin-bottom: var(--espacamento-xxs);
    font-weight: 600;
}

.dropdown-user-info p {
    font-size: 0.8rem;
    color: var(--cor-texto-medio-platinum);
    margin-bottom: 0;
    word-break: break-all;
}

.dropdown-item {
    display: flex;
    align-items: center;
    padding: var(--espacamento-s) var(--espacamento-l);
    color: var(--cor-texto-medio-platinum);
    font-size: 0.9rem;
    text-decoration: none !important;
    transition: background-color 0.2s ease, color 0.2s ease;
    gap: var(--espacamento-s);
    font-weight: 500;
}
.dropdown-item i.fas {
    width: 18px;
    text-align: center;
    color: var(--cor-primaria-clara-platinum);
    transition: color 0.2s ease;
}

.dropdown-item:hover {
    background-color: var(--cor-primaria-translucida-platinum);
    color: var(--cor-primaria-hover-platinum);
}
.dropdown-item:hover i.fas {
    color: var(--cor-secundaria-platinum);
}

.dropdown-item-logout {
    color: var(--cor-perigo-platinum) !important;
}
.dropdown-item-logout i.fas {
    color: var(--cor-perigo-platinum) !important;
}
.dropdown-item-logout:hover {
    background-color: rgba(231, 111, 81, 0.1);
    color: #c82333 !important;
}
.dropdown-item-logout:hover i.fas {
    color: #c82333 !important;
}

.dropdown-divider {
    height: 1px;
    background-color: var(--cor-borda-suave-platinum);
    margin: var(--espacamento-xs) var(--espacamento-s);
}

@media (max-width: 991px) {
    .main-nav .nav-links .auth-link-item.user-menu-container {
        width: 100%;
    }

    .header-user-dropdown {
        position: static;
        width: calc(100% - (var(--espacamento-m) * 2));
        margin: 0 auto var(--espacamento-xs);
        box-shadow: none;
        border: 1px solid var(--cor-borda-suave-platinum);
        border-top: none;
        opacity: 1;
        transform: none;
        visibility: visible;
    }
    .main-nav .nav-links .header-user-dropdown.active {
        display: block;
    }
}